Frequently Asked Questions (FAQ)

1. Are all BhavAura products authentic?

Yes! Every gemstone, crystal, and bracelet at BhavAura is 100% genuine and carefully sourced. We ensure every product carries pure energy and natural origin.

2. How can I track my order?

Once your order is shipped, you’ll receive an email/SMS with a tracking link. You can also check the status from your BhavAura account.

3. Do you offer Cash on Delivery (COD)?

Yes, COD is available on selected pin codes across India. You’ll see this option at checkout if eligible.

4. How long does delivery take?

Most orders arrive within 3–7 business days, depending on your location. Remote areas may take slightly longer.

5. What if I receive a damaged or wrong product?

Please record an unboxing video and email us at support@bhavaura.com within 48 hours. We’ll replace or refund the product as per our policy.

6. Can I return an item if I don’t like it?

Due to the spiritual nature of our items, returns are only accepted for damaged or incorrect products. We don’t accept returns for change of mind or energy experience.

7. Do your gemstones really work?

Our gemstones and bracelets are meant to enhance positive energy, balance chakras, and bring harmony. Their effects depend on your belief, intention, and consistent use.

8. Do you ship internationally?

Currently, BhavAura ships only within India. We plan to open international shipping soon!

9. How can I contact BhavAura support?

📩 Email us at support@bhavaura.com anytime. Our team responds within 24–48 hours on working days.

10. Are BhavAura products medically certified?

No. Our products are spiritual and energy-based tools, not medical devices. They are not intended to diagnose or cure any disease.

11. Do you provide customized bracelets or gemstones?

Yes! We can craft personalized bracelets or gemstone combinations based on your Rashi, Nakshatra, or intention. Simply contact us through email or our website form.

12. What payment methods do you accept?

We accept UPI, Debit/Credit Cards, Net Banking, Paytm, GPay, and Razorpay.

13. Will my data be safe when I shop online?

Absolutely! BhavAura uses SSL encryption and secure payment gateways to ensure your data and transactions remain 100% protected.

14. What is BhavAura’s philosophy?

At BhavAura, we believe that every crystal, stone, and bracelet carries a unique vibration. Our mission is to bring that energy into your life — enhancing positivity, balance, and spiritual well-being.

✨ BhavAura – Your Gateway to Spiritual Energy and Elegance
Every piece we offer is more than a product — it’s a vibration, a journey, and a blessing meant just for you.